PRIVACY IS OUR PRIORITY
We never sell or rent customer data. We use it only where needed to process and support orders, verify payments, arrange delivery, protect our services and meet legal obligations. Newsletter and marketing emails are sent only when you have actively chosen to receive them.
We never sell or rent customer data. We use it only where needed to process and support orders, verify payments, arrange delivery, protect our services and meet legal obligations. Newsletter and marketing emails are sent only when you have actively chosen to receive them.
Privacy Policy
Clear information for every order.
This policy explains how we use and protect personal data and how to contact us if you need help.
The European Parliament and the Council Regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (also known as "General Data Protection Regulation") comes into effect on May 25, 2018. With regard to the above we kindly ask you to familiarize yourself with terms and conditions regulating the processing of your personal data as well as with the new rules regarding this issue that shall regulate it as of May 25, 2018.
What data are we talking about?
This pertains to the personal data that is collected when you use our online store and other features of the site, including information saved in cookie files.
Who will administer your data?
PerfectBody.ie is responsible for your data. We use carefully selected service providers only where needed to operate the store, process payments, deliver orders, provide support and protect our services.
Why do we want to process your data?
We process your data for the purposes outlined in our policy, such as:
- to allow you to shop via our site,
- to deliver products you have ordered,
- to enable you to use our loyalty program,
- to provide you with better service security - detecting bots, scams and malpractices
- to analyse data, which in turn allows us
- to improve our services,
- to send marketing communications only where you have actively chosen to receive them.
Who can we transfer your data to?
We do not sell or rent customer data, and we do not provide it to marketing agencies for their own marketing. We share only the information needed with carefully selected service providers, such as payment, delivery, hosting, security, analytics and customer-support providers, to process orders, operate the store and provide support, or with public authorities where disclosure is required by law.
What are your rights with regard to your data?
You have the right to access your data, to correct it, to remove it or to limit its processing.
What is the legal basis for the processing of your data?
Each instance of processing of your personal data must be founded on an applicable legal basis, in compliance with the applicable law. The processing of your data for the purposes of providing services cannot be accomplished without a legal basis in the execution of service agreements (said agreements are usually in the form of "Terms and Conditions" or other similar documents featured in the services you use). The legal basis for the self-promotion of our site is the so-called "legitimate interest of the data administrator".
ABOUT COOKIES
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us to gather data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you want to choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
What are cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit a website. They are not harmful and do not contain any confidential information such as your home address or card payment details. Cookies are an essential part of how our website works. Some of these cookies are required by our site to enable you to make a secure purchase whilst other cookies enable us to give you an enhanced or personalised web service. By using our site, you consent to the use of these cookies. Cookies are used on our site for the following reasons: To allow you to securely sign in to your customer account and use "My Account" features such as order information and confirmation. To remember the content of your online cart whilst you browse the site and complete an order. To record the areas of the website that you have visited, items you have viewed and time spent browsing, as well as the products you purchased. We use this information to help make our website more user friendly and improve the experience you have when you visit us online. We also offer you the facility to share your experience on our site through social sites such as facebook and twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found at their websites.
Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. More information about cookies is available at www.allaboutcookies.org and www.youronlinechoices.eu.
PRIVACY AT A GLANCE
We use personal data only where necessary to process orders, deliver products, provide customer support, operate accounts and loyalty features, prevent fraud, meet legal obligations and improve our services. We do not sell customer data.
What we may processContact details, delivery and billing details, order history, account information, support correspondence, device information and cookie choices.
Why we process itContract performance, legal obligations, legitimate interests such as security and service improvement, and consent where required.
Who may receive itTrusted service providers such as payment processors, delivery partners, hosting, security, analytics and customer-support providers, only as needed for the stated purpose.
How long we keep itOnly for as long as needed for the purpose, legal, tax, accounting, dispute and security requirements. Marketing data is kept until you opt out or consent expires.
YOUR RIGHTS
Subject to legal limits, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent where processing is based on consent. You may also object to direct marketing at any time. Contact us through the Contact Us page to exercise a right.
COOKIES AND TRACKING
Essential cookies support shopping and account functions. Optional analytics or marketing technologies are used only in accordance with your cookie choices. You can change those choices through the cookie controls provided on the site.
DATA SECURITY AND BREACHES
We use proportionate technical and organisational safeguards. If a data incident creates a risk to your rights, we will follow the notification requirements that apply to us.
CONTACT AND COMPLAINTS
Use our Contact Us page for privacy questions or requests. You may also complain to the Irish Data Protection Commission if you believe your data has been handled unlawfully.